Payment & Cancelations
Cancellation Policy
24 hours verbal notice is required to avoid full fees. Fees may be waived if appointment is able to be rescheduled within the same week.
Payment
Payment in full is expected at the time of service. Cash or checks are accepted forms of payment. A fee applies for any returned checks.
Confidentiality
Patient confidentiality is maintained at all times. This is mandated by State and Federal law. Written permission is required before patient information can be shared with specific professional(s) and or person(s).
Courtesy
In order to ensure a quiet environment during treatments, please keep your voice low in the hallway and turn off your cell phone ringer.
Parking
Parking is available in the medical complex.
Patient Advisory to Consult a Physician
While Traditional Chinese medicine has a great deal to offer as a healthcare system, it cannot completely replace the resources available through conventional Western medical practices. Consequently, we recommend that you consult a physician regarding any condition(s) for which you are seeking from the office of Acupuncture Tradition.
We Are a Fragrance-Free Office
THANK YOU IN ADVANCE FOR YOUR COOPERATION AND SUPPORT IN MAKING OUR OFFICE SAFE AND ACCESSIBLE FOR EVERYONE.
More and more products are made with fragrances from personal care products, essential oils, air fresheners, candles, to cleaning products. Fragrances have been associated with adversely affecting proper biological functions such as endocrine disrupters, neurological dysfunctions, respiratory distresses including increase cancer and infertility risks, to name a few. Be kind to your body and brain and read the ingredients of your products prior to purchasing.
Immediate or cumulative severe reactions triggered by fragrance includes asthma, migraine, vertigo, dizziness, mental confusion, seizures, nausea, hives, etc. Even a mild and minute amount of scent (natural or synthetic) can cause a reaction to those who are sensitive.
We take these concerns seriously.
We want to avoid the risk of triggering severe reactions for patients and staff members.
Hence the FRAGRANCE-FREE OFFICE POLICY.
Fragrance Free Policy
BEFORE ARRIVING TO OUR OFFICE, PLEASE WASH OFF ANY PRODUCTS THAT MADE HAVE FRAGRANCES APPLIED WITHIN THE LAST 24 HRS.
Common products with a scent/fragrance are perfume, cologne, essential oil, deodorant, soap, hair spray, hair coloring, lotion, fabric softener, laundry detergent, aftershave, shampoo, conditioner, dryer sheet, etc. Avoid using anything which contains a fragrance including natural scents and essential oils.
JENNIFER/ACUPUNCTURIST WILL NOT BE ABLE TO SEE YOU IF YOU HAVE ANY FRAGRANCES ON. JENNIFER IS ALLERGIC TO FRAGRANCES AT THIS TIME.
We appreciate and thank you for being mindful and for joining us in creating a healing environment that is safe and accessible for everyone.
Insurance & Acupuncture Coverage
Many patients are surprised to learn their plan includes acupuncture benefits.
We’re happy to help you check so you don’t miss out on your benefits.
We work with patients with major health insurances such as:
- NYSHIP (out-of-network)
- Northwell Direct
- Blue Cross Blue Shield
- Aetna
Because insurance plans vary significantly, acupuncture coverage depends on your individual policy. Even within the same insurance company, benefits, deductibles, and treatment limits may differ. Insurance verification provided by our office is a courtesy. Final coverage determination is determined by the insurance company when the claim is processed and is not guaranteed.
Contact us and we’ll help you determine the best way to use your benefits for acupuncture care.
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Complimentary Insurance Benefit Check
As a courtesy to our patients, our office may assist in checking your benefits.
Please Note
Insurance verification is based on information provided by your insurance company.
Coverage and payment are not guaranteed until claims are processed.
What to Ask Your Insurance Carrier?
Here are some suggested questions to ask your Insurance company when you contact them:
- Does my plan cover acupuncture?
- Can a licensed acupuncturist provide the treatment?
- Is a doctor’s prescription or referral required?
- Does treatment require physician supervision?
- What is my deductible?
- Is it an individual or family deductible?
- Does the deductible reset each calendar year?
- Is there a limit on the number of treatments per year?
- Are there diagnosis restrictions?
- Are adjunct therapies covered (such as heat therapy or manual therapy)?
Self-Pay Patients
No Insurance? You're Not Alone.
Many of our patients choose to receive acupuncture without using insurance.
This allows for:
- Flexible treatment plans
- No diagnosis restrictions
- No visit limits set by insurance
- Care focused fully on your clinical needs unrestricted by insurance rules
